Cancellation & Refund Policy

At WAT Collectives, a merchandise division under The Worldarc Times, we strive to ensure complete satisfaction with every purchase. Our cancellation and refund policies are designed to be fair, transparent, and customer-centric.

Order Cancellation

Orders can be canceled within 2 hours of placement. After this window, orders enter the processing phase and cancellations are no longer accepted.

Refund Eligibility

Refunds are applicable only in the following scenarios:

• Product received is defective or damaged
• Incorrect item(s) delivered
• Package not delivered due to our logistics error

Important Refund Terms

Please note that product prices listed on our website are inclusive of standard shipping fees. In the event of a refund:

• The refunded amount will include only the product cost, after deducting standard shipping charges, which range between ₹50 to ₹63.50 depending on the delivery location.
• If you selected express delivery, the additional express delivery charges will also be deducted from the refund.

How to Request a Refund

To initiate a refund, please email us at support@worldarctimes.com within 48 hours of receiving the product. Include:

• Your order number
• Clear images of the issue
• Any relevant additional details

Refund Timeline

Once your request is reviewed and approved, the refund will be issued to your original payment method within 7 business days. A confirmation email will be sent upon successful processing.

Thank you for shopping with WAT Collectives. We value your trust and aim to deliver a seamless experience at every step.